Marco Polo Hotel - Dubai

Al Muteena Street, Dubai, United Arab Emirates, 25570show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  231 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Arab Emirates

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Overview

The refined 4-star Marco Polo Hotel provides quick access to a museum, a tower and a mosque nearby. Remodeled in 2007, the property features art deco architecture.

The hotel is set within a 20-minute walk from the city center. The vicinity of a tube station let you explore Grand Mosque and The Dubai Heritage Village with no difficulty.

The hotel is easy access to the public beach in Dubai.

Dubai airport lies within 15 minutes' drive away from Marco Polo Hotel.

Rooms

The 4-story Marco Polo Hotel offers 126 rooms that come with climate control, TV with satellite channels, a seating area, a pantry and a trouser press as well as spacious bathrooms. The guestrooms look out on the city. They have carpet floor and fine furniture.

Eat & Drink

A breakfast is served in the café. At the 24-hour restaurant guests can enjoy authentic cuisine. Billiards and a terrace are provided in the Iranian bar. Beyond El Rancho and Kitakits Kafe & Klubb offer an assortment of dishes within 400 meters of the property.

A buffet breakfast is served at the price of AED 35 per person per night. 

Services

Guests can rent cars and limousines at the hotel.

Relax

The hotel caters to families with babysitting, a mini club and cots. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   126.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Kids club

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Beach access
  • Night club
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room view

  • City view
  • Pool view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • DVD player
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 11 yearsExisting beddingFREEExtra bedChildren above
11 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Union Square StationUnion Square Station3300 ft
Al Ghurair CentreAl Ghurair Centre2300 ft
Salah Al Din Metro StationSalah Al Din Metro Station2000 ft
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ChopstixChopstix1300 ftAl Muteena Street
Kitakits Kafe & KlubbKitakits Kafe & Klubb1300 ftMarco Polo Hotel, Al Muteena St.
Beyond El RanchoBeyond El Rancho1300 ftMarco Polo Hotel, Al Muteena St.
The BombayThe Bombay1300 ftMarco Polo Hotel, Al Muteena Street, Al Muteena
DomeDome1800 ft
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Bur Dubai Abra DockBur Dubai Abra Dock1.2 mi
Khalid Bin Al Waleed StationKhalid Bin Al Waleed Station1.6 mi
Al Ras StationAl Ras Station1.6 mi
Al Fahidi StationAl Fahidi Station1.7 mi
Burjuman MallBurjuman Mall1.7 mi
Deira City Centre Shopping MallDeira City Centre Shopping Mall1.7 mi
Lamcy PlazaLamcy Plaza2.7 mi
The Dubai MuseumThe Dubai Museum1.5 mi
Dubai Museum In Al Fahidi FortDubai Museum In Al Fahidi Fort1.6 mi
Al BastakiyaAl Bastakiya1.4 miBur dubai, Dubai
Zabeel ParkZabeel Park3.0 mi1/9 Sheikh Khalifa Bin Zayed Rd Al Kifaf
Dubai Festival City MallDubai Festival City Mall4.1 miDubai Festival City
Emirates TowersEmirates Towers4.5 miSheikh Zayed Rd
Al QasbaAl Qasba4.9 miAl Qasba Al Taawun St
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Getting around
Airports
Dubai (DXB)3.2 mi
Sharjah (SHJ)13.0 mi
Train
Union Square Station3700 ft
Baniyas Square Station4300 ft
Underground
Salah Al Din Metro Station2300 ft
Bus
Bus stop700 ft
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Reviews
7.4
Very goodBased on  231  reviews

Rating by category:

8.3
Rooms
7.3
Service
10.0
Location
8.0
Dining
  • 7.0
    Very good

    The staff is very good espicaly the night manager

    Food smell at the lobby ,internet not working

  • 10.0
    Exclusive

    We had a wonderful experience at the Marco Polo hotel. The staff were very attentive and extremely helpful! They best part of our stay had to be the restaurants. The Bombay (Indian) and Chopstix (Chinese) served up big sizes of delicious food. It was great to have such fine restaurants within the hotel.

    I just wish they had bathrobes :)

  • 8.2
    Fabulous

    It was very easy for me to get around because of the Filipina hotel staff. The hotel in general is really nice. I like the room lighting and the electronic panel they put on the wall for USB, laptop, internet connection, audio/video.

    The bath tub does not have the rubber stopper to bathe. The lotion doesn't smell good.

  • 8.2
    Fabulous

    It is quit hotel and good staff also very good lunch in the coffee shop

  • 7.8
    Fabulous

    Friendly people, bedroom good enough with all required facilities. Excellent resto / bar clubs within hotel including an excellent Sri lanka band

  • 7.8
    Fabulous

    I’ve selected Marco Polo Hotel, after reviewing hundreds of other hotels in this crazy city. Main reason was price for the most likely nice hotel. No mistake there. First of all I would like to say that trip from airport to hotel is quick and convenient. It is possible to get there from Terminal 1 by using metro or taxi. Metro is convenient and cheap. Fast and reliable! Can’t say taxi is not, but be advised that for Metro you will spend $1 while for taxi ride it is around $12. Taxi will take you faster though. Count about 7-10 minutes by taxi and 15 for Metro (you will have to get out at Union Station and take trip to Al Salahadin street and walk 250 meters to the hotel) Hotel Marco Polo is in Deira area and is surrounded by not too many westerners, although as soon as I stepped in to the Hotel I could see some westerners hanging around. Deira is not the newest area of Dubai if you know what I mean, but still feels safe to walk around and shop if you are in for cheap Chinese merchandise. Btw, Deira City Center is not far away and that one is all you need for shopping. Hotel itself looks pretty new from outside, the hallway is little bit old, still cozy. Staff greeted me nicely and with the smile. Reception personnel were very professional and no issues with my check in, which went really fast. They all speak very good English. I asked for bucket of ice and it was in my room in less than 3 minutes.

    Only thing I did not like is smell of shower curtains – which is disgusting. Positive: As soon as I entered the room I was very surprised how nice it looked. It is nothing of extravagant place, but it is so nicely decorated that I was impressed. Great job. Mini bar, coffee/tea, tv, bed, - everything is fine and fits in very nicely in to the small single room. I felt great in this room. But the thing that impressed me the most was the lights set up and AC is very good. I didn’t notice much of noise from close by airport. Did not use internet in the room; used one in the coffee shop and that was pricey. Prices in minibar are reasonable and I would say much less pricey then in other hotels. TV channels are Russian, Chinese, Arabic and not too many European. Air Conditioning is not loud and operating is easy and response is fast. Restaurants and clubs inside and around the hotel are pretty nice. Thing that I liked the most are “day/night” curtains that you can operate from your bed. You can even close them enough so no light is coming in to your room. Which is convenient for day sleeper. All in all, hotel is nice with knowledgeable stuff that speaks good English. Room was above my expectations. Would recommend for budget travelers to Dubai.

  • 9.2
    Superb

    The Staff was very polite and helpfull and keep smiling every time, the hotel is clean and you feel inside with peace and comfort. The hotel place is very good as it near the restaurants and another shops and services.

    No Breakfast as the Hotel rated as 4 stars.

  • 7.4
    Very good

    The friendly efficient service from the staff. WiFi connection is excellent all throughout the hotel. The food outlets - especially the award wining Indian and Chinese restaurants. The efficient valet and bell service. The live entertainment at the pub, especially the Russian band, was very interesting. Marco Polo may not belong to a big hotel chain but they strive very hard to keep every customer content and happy.

    There are no door closers on the main guest room doors. The doors do not close automatically when you leave the room and this is a security risk. The hotel lock is mounted on a cheap latch with no deadbolt override - you cannot double lock your room from the inside for added security. This seems to have been done on the cheap. The fittings in the newly renovated bathrooms looks very cheap and has already tarnished. The knobs on the bathroom doors are very old fashioned and are not disable friendly. The shower curtain in the bathtub sticks to your body when you are having a shower. The Polo executive club lobby is a joke. If you need a coke or any kind of snacks, you have to pay for it. Even if you are staying as a Polo Club executive room, they will still charge you for using the printer - DH 2 per sheet. If you need a coffee, then you are either charged or they need special permission from the management. It is a very badly managed asset and I have not seen many customers using the Polo lounge. Chop Stix, although the food is very delicious, the extractor fans in the kitchen does not work well or they may bought a very cheap solution. When the chef fries food, the smoke creeps into the guest sitting area creating a lot of discomfort.

  • 7.4
    Very good

    Excellent hotel with great restaurants, Indian club and Sports Bar. Friendly prices. Awesome breakfast buffet!

    Wireless Internet is switched by light switch...so, lights out...no Internet!

  • 9.0
    Superb

    Accommodation was comfortable and clean and the staff were excellent. The free in room wifi was great. I was also very pleased that the Marco Polo offered a maximum occupancy of 4 people which was great for our family of four (2 adults and 2 young children). It was very family friendly. I also requested in our booking that the second room we booked (for extended family) be adjacent, interconnected or on the same floor. The Marco Polo allocated us adjacent rooms (305A and 305B) which was excellent and convenient for our extended family.

    I found both rooms to be quite dark, even when all of the lights were on. The rooms need a desk lamp. 24 hour in room wifi would also be very useful and convenient for guests.

  • 8.2
    Fabulous

    city location affordble friendly staff restaurant/bar

  • 9.4
    Exclusive

    staff are very helpfull specially Mr vejai and the manager

  • 10.0
    Exclusive

    All staff was very helpfull. Room clean. Breakfast was sufficient for international travellers. Gym was adequate equipt.

    Ordered room service, had to draw the staff atention to the tray that was still outside the room the following day.

  • 8.8
    Superb

    The staff , free Internet, strong shower and the excellent hotel food outlets. The hotel staff strived very hard to make me comfortable. It is a small hotel with a big warm heart.

    The small bathroom.

  • 9.2
    Superb

    I just want to thank all the staff who was very co-operative with me and helped me get an early check-in as i arrived 6:00 am and i knew it was not the time for check-in so i just waited in the lobby for two hours and then got my room. normally the check-in time is at least 11:00. everything was really perfect.

    nothing, everything was perfect

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Highlights
7
Very goodBased on  231 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 11 yearsExisting beddingFREEExtra bedChildren above
11 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Dubai (DXB)3.2 mi
Sharjah (SHJ)13.0 mi
Train
Union Square Station3700 ft
Baniyas Square Station4300 ft
Underground
Salah Al Din Metro Station2300 ft
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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