Marco Polo Hotel - Dubai25.274019, 55.318995
According to guest reviews, the hotel has been rated as Best Family Hotels in United Arab Emirates
Located 17 km from The World, Marco Polo Hotel features a night club, a heated outdoor pool and an indoor swimming pool. The hotel was renovated in 2007 and consists of 4 floors. There are a doctor on call, housekeeping and room services in addition to a safety deposit box, parking and a hairdresser available on site.
It is situated in the centre of Dubai, next to Al Ghurair Centre. The property is less than 7 km from World Trade Centre.
The hotel offers easy access to the public beach in Dubai.
Union Square train station is within 800 meters away.
All rooms at the hotel are furnished with LCD TV set, a lounge and a wardrobe. Some rooms at Marco Polo Hotel have a view over the city. They are equipped with an en suite bathroom, where a hairdryer, a bidet and toiletries are included.
Eat & Drink
This property features buffet morning breakfast in the restaurant. Guests will also appreciate warm atmosphere at a 24-hour restaurant on site. The snack bar invites guests to enjoy exotic drinks. Beyond El Rancho and Al Bayt Al Baghdadi Restaurant are 5 minutes' walking distance from Marco Polo Hotel.
A buffet breakfast is served at the price of AED 35 per person per night.
Guests can rent limousines and cars to discover the nearby sites.
The hotel provides guests with children with cots, babysitting and a mini club. Marco Polo Hotel also has a gym area and a fitness centre.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Year renovated: 2007. Number of floors: 4. Number of rooms: 126.
On-site car park
24-hour room service
Outdoor dining area
Poolside snack bar
Paid airport shuttle
Outdoor swimming pool
Indoor swimming pool
Sports & Fitness
- Fitness centre
- Tennis court
- Billiard tables
- Paid airport shuttle
- 24-hour room service
- Car rental
- Dry cleaning
- Tours/Ticket assistance
- Doctor on call
- Limousine service
- Wake up service
- Shoe shine service
- Newspaper service
- Bell staff/Porter
- In-room breakfast
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- Business services
- Babysitting/Child services
- Kids club
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Night club
- Spa & wellness centre
- City view
- Pool view
- Air conditioning
- VIP room facilities
- In-room safe
- Connecting rooms
- Tea and coffee facilities
- Turndown service
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Cable/ Satellite television
- Paid films
- DVD player
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
1 King-size bed1 King-size bed, 1 Double bed, Sleeping arrangements for 3 persons
270 sq. feet
2 Single beds or 1 Double bed2 Single beds or 1 Double bed, 1 King-size bed, 2 Single beds
In the Room
Sleeping arrangements for 3 persons
2 Single beds
1 Single bed
Sleeping arrangements for 3 persons
- City landmarks
Rating by category:
The staff is very good espicaly the night manager
Food smell at the lobby ,internet not working
We had a wonderful experience at the Marco Polo hotel. The staff were very attentive and extremely helpful! They best part of our stay had to be the restaurants. The Bombay (Indian) and Chopstix (Chinese) served up big sizes of delicious food. It was great to have such fine restaurants within the hotel.
I just wish they had bathrobes :)
It was very easy for me to get around because of the Filipina hotel staff. The hotel in general is really nice. I like the room lighting and the electronic panel they put on the wall for USB, laptop, internet connection, audio/video.
The bath tub does not have the rubber stopper to bathe. The lotion doesn't smell good.
It is quit hotel and good staff also very good lunch in the coffee shop
Friendly people, bedroom good enough with all required facilities. Excellent resto / bar clubs within hotel including an excellent Sri lanka band
I’ve selected Marco Polo Hotel, after reviewing hundreds of other hotels in this crazy city. Main reason was price for the most likely nice hotel. No mistake there. First of all I would like to say that trip from airport to hotel is quick and convenient. It is possible to get there from Terminal 1 by using metro or taxi. Metro is convenient and cheap. Fast and reliable! Can’t say taxi is not, but be advised that for Metro you will spend $1 while for taxi ride it is around $12. Taxi will take you faster though. Count about 7-10 minutes by taxi and 15 for Metro (you will have to get out at Union Station and take trip to Al Salahadin street and walk 250 meters to the hotel) Hotel Marco Polo is in Deira area and is surrounded by not too many westerners, although as soon as I stepped in to the Hotel I could see some westerners hanging around. Deira is not the newest area of Dubai if you know what I mean, but still feels safe to walk around and shop if you are in for cheap Chinese merchandise. Btw, Deira City Center is not far away and that one is all you need for shopping. Hotel itself looks pretty new from outside, the hallway is little bit old, still cozy. Staff greeted me nicely and with the smile. Reception personnel were very professional and no issues with my check in, which went really fast. They all speak very good English. I asked for bucket of ice and it was in my room in less than 3 minutes.
Only thing I did not like is smell of shower curtains – which is disgusting. Positive: As soon as I entered the room I was very surprised how nice it looked. It is nothing of extravagant place, but it is so nicely decorated that I was impressed. Great job. Mini bar, coffee/tea, tv, bed, - everything is fine and fits in very nicely in to the small single room. I felt great in this room. But the thing that impressed me the most was the lights set up and AC is very good. I didn’t notice much of noise from close by airport. Did not use internet in the room; used one in the coffee shop and that was pricey. Prices in minibar are reasonable and I would say much less pricey then in other hotels. TV channels are Russian, Chinese, Arabic and not too many European. Air Conditioning is not loud and operating is easy and response is fast. Restaurants and clubs inside and around the hotel are pretty nice. Thing that I liked the most are “day/night” curtains that you can operate from your bed. You can even close them enough so no light is coming in to your room. Which is convenient for day sleeper. All in all, hotel is nice with knowledgeable stuff that speaks good English. Room was above my expectations. Would recommend for budget travelers to Dubai.
The Staff was very polite and helpfull and keep smiling every time, the hotel is clean and you feel inside with peace and comfort. The hotel place is very good as it near the restaurants and another shops and services.
No Breakfast as the Hotel rated as 4 stars.
The friendly efficient service from the staff. WiFi connection is excellent all throughout the hotel. The food outlets - especially the award wining Indian and Chinese restaurants. The efficient valet and bell service. The live entertainment at the pub, especially the Russian band, was very interesting. Marco Polo may not belong to a big hotel chain but they strive very hard to keep every customer content and happy.
There are no door closers on the main guest room doors. The doors do not close automatically when you leave the room and this is a security risk. The hotel lock is mounted on a cheap latch with no deadbolt override - you cannot double lock your room from the inside for added security. This seems to have been done on the cheap. The fittings in the newly renovated bathrooms looks very cheap and has already tarnished. The knobs on the bathroom doors are very old fashioned and are not disable friendly. The shower curtain in the bathtub sticks to your body when you are having a shower. The Polo executive club lobby is a joke. If you need a coke or any kind of snacks, you have to pay for it. Even if you are staying as a Polo Club executive room, they will still charge you for using the printer - DH 2 per sheet. If you need a coffee, then you are either charged or they need special permission from the management. It is a very badly managed asset and I have not seen many customers using the Polo lounge. Chop Stix, although the food is very delicious, the extractor fans in the kitchen does not work well or they may bought a very cheap solution. When the chef fries food, the smoke creeps into the guest sitting area creating a lot of discomfort.
Excellent hotel with great restaurants, Indian club and Sports Bar. Friendly prices. Awesome breakfast buffet!
Wireless Internet is switched by light switch...so, lights out...no Internet!
Accommodation was comfortable and clean and the staff were excellent. The free in room wifi was great. I was also very pleased that the Marco Polo offered a maximum occupancy of 4 people which was great for our family of four (2 adults and 2 young children). It was very family friendly. I also requested in our booking that the second room we booked (for extended family) be adjacent, interconnected or on the same floor. The Marco Polo allocated us adjacent rooms (305A and 305B) which was excellent and convenient for our extended family.
I found both rooms to be quite dark, even when all of the lights were on. The rooms need a desk lamp. 24 hour in room wifi would also be very useful and convenient for guests.
city location affordble friendly staff restaurant/bar
staff are very helpfull specially Mr vejai and the manager
All staff was very helpfull. Room clean. Breakfast was sufficient for international travellers. Gym was adequate equipt.
Ordered room service, had to draw the staff atention to the tray that was still outside the room the following day.
The staff , free Internet, strong shower and the excellent hotel food outlets. The hotel staff strived very hard to make me comfortable. It is a small hotel with a big warm heart.
The small bathroom.
I just want to thank all the staff who was very co-operative with me and helped me get an early check-in as i arrived 6:00 am and i knew it was not the time for check-in so i just waited in the lobby for two hours and then got my room. normally the check-in time is at least 11:00. everything was really perfect.
nothing, everything was perfect